These terms govern the Tiny Rio “Pass it on” service ("Pass it on"), through which private individuals ("you", "the Seller") may offer children's clothing items to Tiny Rio ("we", "us", "Tiny Rio") for purchase. By submitting items through the “Pass it on” service, you agree to these terms.

1. ELIGIBILITY

A. WHAT WE ACCEPT
To be considered for Pass it on, items must meet all of the following:

• Sized for children aged 0-12 years

• Category of clothes: bodysuits, sweaters, cardigans, trousers, jumpers, dungarees, coats and jackets

• Brands featured on our current accepted brands list (A.2)

• In pristine/very good ready-to-sell condition

Shoes and accessories (scarfs, hats, sunglasses, etc.) are assessed on a case-by-case basis and are not guaranteed to be accepted.

B. ACCEPTED BRANDS LIST
AO76, Arsène et les Pipelettes, Bayiri, Birinit, Bobo Choses, Búho, Club Trésor, Cos I Said So, Cozmo, Donsje, Emile et Ida, Favorite People, Finger In The Nose, Gray Label, Halcyion Nights, Hello Simone, Hvid, Jelly Mallow, Konges Sløjd, Liewood, Maison Mangostan, Mini Rodini, Molo, Piupiuchick, The Animals Observatory, The Campamento, The New Society, Tinycottons, Tocoto Vintage, True Artist.

Don’t see a brand on the list? Reach out via our contact form — we’re always happy to take a look.

C. WHAT WE DO NOT ACCEPT
We do not accept:

• Items from brands that are not on our current brands list (for example fast-fashion brands like Zara, C&A, H&M, Okaïdi, Kiabi, Shein, Primark, etc.)

• Items with big holes, stains, pilling or other visible wear

• Underwear, bibs, socks, tights

We reserve the right to decline any item(s), at our sole discretion, even if it appears to meet the criteria above — for example, if it does not match current demands or catalog needs.


2. SUBMITTING YOUR ITEMS
Before sending anything, you must submit our online form together with clear photos of each item you wish to sell. We do not accept unsolicited shipments — items sent without prior submission and approval may be returned at your own cost, declined or donated to a charitable organization.


3. OUR OFFER
Once we've reviewed your submission, we’ll send you a personal offer for each item or per batch, depending on the quantity of articles sent.

Pricing is determined individually, based on the brand, the item’s condition, and its current resale value — we do not publish a fixed price grid or percentage. Our offer already accounts for what it costs us to bring your items to sale: cleaning and ironing, photography, listing, storage, and your postage (see section D).

An offer is valide for 5 days from the date it is sent. If you do not respond within this period, the offer may be withdrawn.

You are under no obligation to accept an offer.

4. SENDING OR DROPPING OFF YOUR ITEMS
If you accept our offer you can either:

• Ship your items to us. We’ll refund your postage, up to the cost of a PostPac Economy shipment, as part of your payment (see section 7).

• Drop them off in person in Lausanne, by appointment.

Tiny Rio is not responsible for items lost or damaged in transit before they reach us (see section 9).

5. FINAL INSPECTION
Offers are made based on the photo’s and information you provide. Once we physically receive your items, we carry out a final check to confirm they match this description.

It is the Seller’s responsibility to accurately represent condition of each item submitted. If, on arrival, an item does not match the photos or description provided:

• Minor discrepancies — we may revise our offer to reflect the item’s actual condition. You’re free to accept the revised offer or decline it.

• Items is significantly worse condition than described (e.g. undisclosed damage) — we may decline the item entirely.

If you decline a revised offer, or if an item is declined under this section, it will be returned to you at your own cost. In either case, your postage will not be refunded.

6. CONFIRMING WHAT WE RECEIVE
We record a video as we open each parcel. This recording is our reference if any questions comes up about what we received or the condition it arrived in.

Within 48 hours of receiving your parcel, we’ll confirm receipt and let you know of any discrepancy — a missing item, or a piece that doesn’t match the description or condition you gave us — based on this recording. If your parcel arrives visibly damaged, we’ll notify you as soon as we receive it.

Tiny Rio cannot be held responsible for items that were never in our possession, or for damage that occurred before your parcel reached us.

7. PAYMENT
Once your items are received and approved, you’ll be paid within 24-48 hours, by bank transfer or Twint, to the account or number you provide. Please note that bank transfers may take a few additional days to actually reach your account, depending on your bank.

You are responsible for providing accurate payment details. Tiny Rio is not liable for payment that fails to reach you, or reaches the wrong recipient, because of an incorrect account number, phone number, or other detail you provided.

8. OWNERSHIP
Ownership of an item transfers to Tiny Rio once payment as been made.


9. LIABILITY
You are responsible for your items until they reach us. This includes choosing adequate packaging and suitable shipping method. If a parcel is lost or damaged in transit before it reaches us, this is at your risk, not ours.

10. DATA PROTECTION
Personal data collected true the Pass it on form (such as your name, contact details, and bank information) is used solely to process your submission and payment, in accordance with Swiss data protection law (FADP). See our Privacy Policy.

11. CHANGES TO THESE TERMS

We may update these terms from time to time. The version in force at the time you submit the Pass it on form applies to your submission.


12. GOVERNING LAW AND JURISDICTION
These terms are governed by Swiss law. Any dispute shall be submitted to the courts of Lausanne/Vaud, subject to any mandatory consumer protection provisions.

13. CONTACT
Questions about the Pass it on program? Reach out ;)

14. FORCE MAJEURE
If timely performance by the company, its suppliers or engaged third parties is prevented due to force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, inclement weather, storms, wars, disturbances, civil wars, revolutions and uprisings, terrorism, sabotage, strikes, nuclear accidents, etc., the company shall be released from its obligations under the contract. If damage to the reactor is impossible, the company is released from the performance of the obligations concerned for the duration of the force majeure and a reasonable period of time after its end. If the case of force majeure lasts longer than 30 (thirty) days, the company may withdraw from the contract. The company must reimburse the customer in full for any costs already paid. All other claims, in particular claims for damages due to force majeure, are excluded.