These general terms and conditions of business ("GTCB") apply to the entire business area of TINY RIO GmbH (hereinafter referred to as the "Company"). TINY RIO GmbH sells second-hand children's clothing.

TINY RIO GmbH, located at Avenue du Léman 56, 1005 Lausanne, Switzerland, registered with the Registre du Commerce du canton de Vaud under number CHE-494.284.686. You can contact us at hello@tinyrio.ch.

These terms and conditions apply to all users of the tinyrio.ch domain. They apply to all your future transactions with TINY RIO (TINY RIO may be referred to as "the company" or "we") and to all your visits to the site. We reserve the right to revise these terms and conditions. The date of the last update can be found in the last section of the terms and conditions. Users are responsible for keeping up to date with these changes.

This online store is powered by SquareSpace.

A. GENERAL

1. DATA
The company may process and use the data recorded in connection with the conclusion of the contract in order to fulfill the obligations arising from the contract. The company takes the necessary measures to secure data in accordance with legal provisions. The customer fully accepts the storage and contractual use of his or her data by the company, and is aware that the company is obliged and authorized to disclose customer information to itself or to third parties on the orders of courts or authorities. If the customer has not expressly forbidden this, the company may use the data for marketing purposes. The data required to provide the service may also be passed on to commissioned service partners or other third parties.

2. MODIFICATIONS
These general terms and conditions may be modified at any time by the company. In principle, the version of the general terms and conditions in force at the time the contract is concluded applies to customers. Unless the customer has accepted a more recent version of the general terms and conditions.

3. PRIORITY
These general terms and conditions of sale take precedence over all previous agreements and provisions. Only the provisions of individual contracts which specify the provisions of these general terms and conditions of sale take precedence over these general terms and conditions of sale.

4. SEVERABILITY CLAUSE
If any provision of this contract or any appendix to this contract is or becomes invalid, the validity of the remainder of the contract shall not be affected. The contracting parties shall replace the invalid provision by a valid provision which comes as close as possible to the economic objective pursued by the invalid provision. The same applies to any contractual loopholes.

5. APPLICABLE LAW AND JURISDICTION
These general terms and conditions are governed by Swiss law. In the absence of mandatory legal provisions, the place of jurisdiction shall be the company's registered office. The company is free to take legal action at the customer's registered office. The United Nations Convention on Contracts for the International Sale of Goods (RS 0.221.211.1) is explicitly excluded.

6. VIOLATION OF RULES
The company reserves the right to seek all remedies available at law and in equity for violations of these terms and conditions, including the right to block access to the site. Persons who violate the restriction of password-protected areas of the site may be subject to legal action.

7. LINKS
The site may contain links to other Web sites that are beyond our control. We cannot be held responsible for the content or privacy policies of these sites.

B. PURCHASE

1. CONDITION OF CLOTHES
All items have been carefully washed and go through quality control. We promise a thorough inspection of everything sold on TINY RIO. Clothes are washed and ironed before being offered for sale in our online store. As you are buying second-hand clothing, a detailed description of the item is included on each product sheet. We cannot guarantee that the colors presented on the site will be faithful to reality. This depends in part on the color settings of your device.

2. CONCLUSION OF THE CONTRACT
The contract is concluded when the customer accepts the company's offer to purchase products. The contract is concluded in all cases when the customer orders the products offered by the company via the company's online store or purchases them directly. If a product is placed in the shopping basket, it will be reserved for the customer for 30 minutes. After this time, the product will be put back on sale.

3. PRICES
Unless otherwise indicated, all prices are quoted in Swiss francs (CHF). All prices include applicable value-added tax (VAT). Prices do not include other applicable taxes. Prices do not include shipping costs. Shipping costs are CHF 9.00 (Economy) and CHF 10.00 (Priority). For purchases of CHF 75 or more, delivery is free. The company reserves the right to change prices at any time. The prices valid at the time the contract is concluded on the company's website apply.

4. PAYMENT
You can pay for your order using the payment methods available on www.tinyrio.ch (credit card) via the Stripe secure payment platform, as well as by PayPal. Payment for all orders is made exclusively in Swiss francs. At the time of payment, you guarantee that you have the necessary authorizations to use the method of payment you have chosen.

5. OBLIGATIONS OF THE COMPANY

5.1 DELIVERY / DELIVERY TIME
Delivery generally takes place within 2 to 4 working days of receipt of the order. Delivery is made via Swiss Post, and the delivery time may vary depending on the choice of shipment (Economy/Priority). If on-time delivery is not possible, the customer will be informed by the company within two working days of receipt of the order, and the new delivery date will be communicated. Unless otherwise agreed, the place of performance is the company's registered office. The company fulfills its obligation by handing over the ordered products to the agreed carrier. TINY RIO cannot be held responsible for any damage or loss once the package has been handed over to the carrier. A delivery number will be communicated by e-mail as soon as the parcel is handed over to the delivery company.

5.2 AUXILIARY PERSONNEL
The parties are expressly entitled to use auxiliary personnel to fulfill their contractual obligations. You are responsible for ensuring that the assistance provided by the auxiliary person complies with all mandatory statutory provisions and any collective labor agreements.

6. ORDER CANCELLATION
Orders can be cancelled up to two hours after receipt. Please use our contact form for your request.

7. RETURNS
Unfortunately, we cannot take back second-hand clothes, as it is difficult to tell whether the garment has already been worn - after all, the item has been used before. We therefore attach great importance to describing products very precisely, so that no order errors are made and you receive exactly what you expect. Thank you for your understanding!

8. WARRANTY
As these are second-hand items, any warranty is expressly and totally excluded.

9. LIABILITY
Liability for indirect damage and consequential damage is totally excluded.
Liability for direct damage is limited to the purchase price of the product. This limitation of liability does not apply to direct damage caused by gross negligence or intent. The customer is obliged to report any damage to the company immediately.
Any liability on the part of assistants is totally excluded.

10. FORCE MAJEURE
If timely performance by the company, its suppliers or engaged third parties is prevented due to force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, inclement weather, storms, wars, disturbances, civil wars, revolutions and uprisings, terrorism, sabotage, strikes, nuclear accidents, etc., the company shall be released from its obligations under the contract. If damage to the reactor is impossible, the company is released from the performance of the obligations concerned for the duration of the force majeure and a reasonable period of time after its end. If the case of force majeure lasts longer than 30 (thirty) days, the company may withdraw from the contract. The company must reimburse the customer in full for any costs already paid. All other claims, in particular claims for damages due to force majeure, are excluded.

C. CONTEST GAMES

As part of the promotion of its products and services, TINY RIO occasionally organizes contests on its official Instagram account @_tinyrio.

1. CONDITIONS OF PARTICIPATION
Participation in the competitions is open to all natural persons of legal age residing in Switzerland. To participate, users must follow the instructions detailed in the competition publication.

2. DESIGNATION OF THE WINNER
The winner will be chosen by random draw or according to the criteria specified in the competition publication. His or her name will be announced via a publication or story on the Instagram account @_tinyrio. He or she will also be contacted by private message on Instagram.

3. PRIZES AND DELIVERY
The prizes to be won are specified in the competition publication. Prizes are neither exchangeable nor refundable in cash or purchase credit.
TINY RIO undertakes to send the prize within 7 (seven) days of the winner's announcement, provided that the winner communicates his/her full contact details within 48 (forty-eight) hours of being notified of his/her win. Certain conditions may apply to the prize, such as a minimum purchase requirement or non-cumulative discount vouchers, where applicable. These details will be communicated to the winner by private message.

4. RESPONSIBILITY
TINY RIO cannot be held responsible in the event of technical problems preventing participation or the awarding of the prize. Instagram is neither the organizer nor the sponsor of the contest.

5. ACCEPTANCE OF RULES
Participation in the competition implies unreserved acceptance of these conditions and of the specific rules detailed in each competition publication.